Privacy Policy
Last Updated: 03/2025
Alpine Insurance AG ("Company", "we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us when you use our services, website, and communication channels.
1. Information We Collect
We may collect the following types of information:
2. How We Use Your Information
We use the collected information for the following purposes:
3. Legal Basis for Processing
We process your personal data based on:
4. Data Sharing and Disclosure
We may share your information with:
5. Data Retention
We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
6. Data Security
We implement technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
7. Your Rights
Depending on applicable laws, you may have the following rights:
8. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage cookies in your browser settings.
9. International Data Transfers
If we transfer your information outside Switzerland or the European Economic Area (EEA), we ensure appropriate safeguards are in place in compliance with GDPR and Swiss data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Alpine Insurance AG
Bahnhofstrasse 100
8001 Zürich, Switzerland
Email: post@alpineinsuranceag.com
Alpine Insurance AG ("Company", "we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us when you use our services, website, and communication channels.
1. Information We Collect
We may collect the following types of information:
- Personal identification information (name, address, phone number, email, date of birth, ID numbers).
- Financial information (bank details, payment information, insurance policies, claims history).
- Technical information (IP address, browser type, device data, cookies, and usage data).
- Communication records (emails, phone calls, messages related to our services).
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and manage insurance services.
- To process payments, claims, and transactions.
- To comply with legal and regulatory obligations.
- To improve our services, website, and customer experience.
- To communicate with you about your policies, claims, and updates.
- For fraud prevention, security, and risk management.
3. Legal Basis for Processing
We process your personal data based on:
- Contractual necessity (providing insurance services).
- Legal obligations (regulatory compliance).
- Legitimate interests (fraud prevention, service improvement).
- Your consent (for marketing or optional services).
4. Data Sharing and Disclosure
We may share your information with:
- Insurance partners, reinsurers, and brokers.
- Financial institutions and payment processors.
- Regulatory authorities, courts, and law enforcement (where required).
- Professional advisors (lawyers, auditors).
- IT and service providers (hosting, cloud storage, analytics).
5. Data Retention
We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
6. Data Security
We implement technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
7. Your Rights
Depending on applicable laws, you may have the following rights:
- Access to your personal data.
- Correction or update of inaccurate data.
- Request deletion ("right to be forgotten").
- Restrict or object to processing.
- Data portability.
- Withdrawal of consent (where applicable).
8. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage cookies in your browser settings.
9. International Data Transfers
If we transfer your information outside Switzerland or the European Economic Area (EEA), we ensure appropriate safeguards are in place in compliance with GDPR and Swiss data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Alpine Insurance AG
Bahnhofstrasse 100
8001 Zürich, Switzerland
Email: post@alpineinsuranceag.com